Cancellations Policy: With South West Entertainments

Bookings can be cancelled at anytime. If a cancellation is made any deposits or payments made are forfeited.

For all bookings irrespective of payment method or customer, if a booking is cancelled within 24hrs of delivery a 100% charge of the total hire price is required.
If the weather is forecast to be ‘Bad’ on the day of booking and we deem it unsafe to erect or use the equipment we will offer you an alternative date at your choosing or all monies back. Please be assured that this is not something we do lightly and always left until at least 24 hours of the booking or on the same day and if any alternative solution can be sought we endeavour to do so.
For all cancellations due to ‘Bad’ weather, we will always offer you a chance to rearrange for a later date. We will always try to honour all bookings if the date is changed, subject to equipment and booking date availability or alternative equipment and dates will be offered.

Cancellations made with what we see as "no good reason" will forfeit any payments made including deposits/ pre payments due to our equipment being unavailable to hire out at the last minute. This is at our discretion.

Should weather be bad and you have a Rodeo Bull Hire Booked due to electrics etc indoor area must be sought of minimum ceiling height of 10ft. We will of course offer you an alternative date for the Rodeo Bull Hire as we don't supply marquees for the Rodeo bull. Contact us if you need any information or are unsure of something 01752 704862 / 07725 320944